Cancellation Policy: Once payment has been made, no cancellation is allowed for local sales by the buyer. MGR retain the right to cancel the order if it determines that the sale is not in accordance with MGR policy.
Return/Exchange Policy: Product must be returned in original packaging if it is found not to be in working order when received. If any physical damage is found kindly take a picture and send to seller/vendor. Depending on severity, vendor may choose to send a replacement. Replacement shipment cost is payable by either the seller or the buyer, depending on the reason for the return.
For more details, kindly refer to the general policy stated in MerryGoRound.sg site.