Solely Sneaker (UNISEX)

Refund Policy: 1. Eligibility for Refunds: Our refund policy applies to products or services that are eligible for a refund. Eligibility criteria may vary depending on the nature of the product or service. Please refer to the specific product or service description or contact our customer support team for more information. 2. Initiating a Refund: To initiate a refund, please contact our customer support team within the designated refund period. You may be required to provide relevant order details and a reason for the refund request. Our customer support team will guide you through the refund process. 3. Refund Period: The refund period specifies the timeframe within which refund requests will be accepted. This period may vary depending on the product or service. Please review the product description, terms and conditions, or contact our customer support team to determine the applicable refund period. 4. Refund Methods: Refunds are typically issued using the original payment method used for the purchase. If the original payment method is not available, alternative arrangements may be made. Refunds may be issued as a credit to your account, a reversal of the transaction, or a physical refund, depending on the circumstances. 5. Refund Processing Time: Refund processing times may vary and are dependent on factors such as the payment method, financial institution processing times, and the volume of refund requests. While we strive to process refunds promptly, please allow a reasonable amount of time for the refund to be processed and reflected in your account. 6. Partial Refunds: In certain cases, partial refunds may be granted. This could occur if a portion of the product or service is non-refundable or if the refund request is made after the specified refund period has elapsed. Our customer support team will provide you with detailed information regarding any partial refund amounts. 7. Non-Refundable Items or Services: Some items or services may be non-refundable. This may include digital products, personalized items, perishable goods, or services that have been fully rendered. Please review the product description or terms and conditions to determine if a specific item or service is non-refundable. 8. Refunds for Promotional or Discounted Items: If a refund is requested for an item purchased with a promotional code or at a discounted price, the refunded amount will reflect the actual amount paid at the time of purchase. Any promotional or discounted value may not be refundable or may be subject to adjustment. 9. Policy Updates: Our refund policy may be updated or modified at any time without prior notice. The most current version of the refund policy will be posted on our website. We recommend reviewing the policy periodically to stay informed about any changes. Please note that the above refund policy is a general guideline, and specific details may vary depending on the company or organization. It is advisable to refer to the specific refund policy provided by the company or contact their customer support for precise information.